Privacy Policy

At Jai the Joiner, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details – such as your name, email address, phone number, and address.

• Order information – including billing and shipping details.

• Communication records – emails, inquiries, or messages sent via our contact form or social media.

• Website usage data – such as IP address, browser type, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

We collect your information to:

• Process and fulfill orders

• Respond to your inquiries or service requests

• Send updates, promotions, or newsletters (if you opt in)

• Improve our website and customer experience

• Comply with legal obligations

3. How We Store and Protect Your Data

We store your data securely and take reasonable steps to protect it from unauthorized access, loss, or misuse. Your information is stored on secure servers and accessed only by authorized personnel.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share it with trusted third parties only when necessary to:

• Process payments

• Ship products

• Comply with Australian laws and regulations

5. Your Rights

You have the right to:

• Access your personal data

• Correct any inaccuracies

• Request deletion (where legally applicable)

• Opt out of marketing communications at any time

To exercise these rights, please contact us at:
Email: [insert email]
Phone: [insert phone number]

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous traffic data. You can disable cookies in your browser settings at any time.

7. Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website with the effective date noted.